FAQ

Frequently Asked Questions

1. Where do I input my engraving/embroidery intructions?

Any names or dates for Collar bars, Jewels, Name Badges and embroidery can be entered in the box provided next to the item. Please ensure you provide the correct spellings. If you need any help or need to edit the instructions you have given, please give us a call and we will be happy to help. 

2. How do I add engraving on the back of my jewel?

Jewels can be engraved with a name and year of office at the back of the wheel. This is in addition to details on the front of the Jewel (as shown on the pictures and is included in the price). To include this in your order, please select the engraved option on the item and provide the name and date required.

 
3. How do I know what design my club has?

If you are unsure what design your club has, please contact us as if the wrong design is selected, this may delay production.



4. What is the difference between Metal and Silver Gilt?

Metal Gilt Jewels and Collar Bars are made from a base metal that is covered in a gold coloured gilt. Silver Gilt Jewels and Collar Bars are made from silver and then covered in a gold coloured gilt. Silver Gilt tends to age better as the base metal is a better quality and the engraving tends to be brighter but this can vary.


Please ensure the engraving instructions you provide are correct.
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